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E-Service CRM

E-Service CRM focuses on understanding the essential needs of the service industry and provides them the easy and best solution through mobile app to keep the organization stay up-to-date anytime anywhere.

The best feature in E-Service CRM which makes it "First Choice" is that it is suitable for any kind of organization either it is small, medium or large.

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Real Time Benefits Possible With Service Desk Software

Good Customer Service is the base of every company. We at E-Service CRM comes out with all optimistic features along with suitable software accompanied with smarter options. We turn out with a work flow based customized E-Service CRM that helps users to get familiar with real time benefits.

The strong foundation of any company lies in its customer service. Availability of optimistic features is what makes E-Service CRM, one of the most reputed.

Here, We explore technology in a new way using the Mobile App, along with tools retaining valuable customers getting good drive engagement. By using this application, customer relationship management becomes easy and customer friendly.

To know more about E-Service CRM, Ask our expert.

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MAJOR KEY FEATURES OF SERVICE DESK SOFTWARE

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CLIENT MANAGEMENT

With our extensive client management services, we aim to offer our clientele with a streamlined experience right from the starting to the end. Such approaches enable businesses to identify their cusotmers’ primary needs.

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COMPLAINT MANAGEMENT

Keeping businesses in conformity and keeping the customers satisfied are our only aim. To conform to this, we offer complaint management services.

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WARRANTY/AMC MANAGEMENT

With our robust warranty management application, we enable businesses to classify claim solutions and tackle manifold business scenarios.

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INSTALLMENT/EMI MANAGEMENT

The installment management services put forward by our experts facilitate businesses with a sound understanding of loans and the repayments.

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INVENTORY MANAGEMENT

Now businesses can get hold of accurate records for calculating all sorts of taxes along with our inventory management services.

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TECHNICIAN PERFORMANGE MANAGEMENT

It is an incessant process where we aim to manage the performance of the technicians so that businesses can achieve the desired results.

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VENDOR PURCHASE MANAGEMENT

We aim to offer intensive management when it comes to this field as any organization would regard this as the most crucial as it includes the purchase of goods from external sources.

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DEALER SALE MANAGEMENT

Clients who belong from the automotive industry feel the needs of this service as it can track the client relationship as well as the manufacturing part.

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ADVANCE REPORTING

We enable companies to meet their all sorts of documentation needs along with our advance reporting services.

Factors that make service CRM software the best

  • To represent the services and products your company deals with, we put forward the best logos that will perfectly represent your business.
  • The approach taken by our experts for the improvement of the brand recall value is highly simple as well as classy so that, every logo becomes eye-catching.
  • The perfect combination of fonts, styles and colors are determined while the creation of the logos to make it the most appealing to the clients.
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Reasons to choose field service management software

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SMS/email automatic scheduling (important value added service)

Decreasing the resource load and time on your business holds importance for constant growth. We enable businesses to improve predictability with the reduction of human intervention and along with the application of this value added service.

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100% CUSTOMIZED ACCORDING TO THE REQUIREMENT

Different businesses approach us with manifold requirements. Our experts make sure the 100% customization of services as directed by the various clients.

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MULTI USER WITH MULTIPLE ACCESS RIGHTS

Multiple users can now access a single account with this feature where different roles can be assigned to each user. Hence, you can manage your employees in a more streamlined manner.

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SUITABLE FOR EVERY SERVICE INDUSTRY

Be it healthcare, logistics, construction or education, the experts of our company are trained in offering their services to all kinds of service industries.

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EXCELLENT USER EXPERIENCE

Enhanced customer satisfaction and sales happen to be the two most vital benefits of a great user experience. Make the viewers of your website turn into regular buyers with this service.

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EFFECTIVE USER INTERFACE

Make the interaction with the hardware and software of computers for your clients easier with an effective user interface.

E-Service CRM: The Best Way to Enhance Overall Company Sales

SHARE BEAUTIFULLY

Good customer service is the base of a company. We at e-Smart Logics comes out with all optimistic features along with suitable software accompanied with smarter options. We turn out with a work flow based customized e-Service CRM that helps users to get familiar with real time benefits. Here, we explore technology in a new way along with tools retaining valuable customers getting good drive engagement.
Our call center support software consists of the following features such as:

  • Call Escalation Matrix
  • Developing maintenance calls
  • Periodic information for broken calls along with feasible reason
  • A good work flow maintained between call center, ASP and call center branches
  • Tracking of calls on product category along with geography
So, overall you can get familiar with the required features that mix together forming specific field service software. Moreover, we carry out a hassle-free installation process and thus you can start using it immediately with all attributes working perfectly. We would always help you in all ways and thus assure you that here you can explore the excellent free service CRM. Our software would give you extraordinary technical performance coming out with better outputs.
Features of E-Service CRM software is not described, this is like about us what the company is doing. We need to describe the benefits key features of the software.

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